NEW YORK CITY, DUBAI, 17 November 2021: Facilio announced the launch of its connected CMMS solution, which it described through a Press release as helping enterprises simplify operations, optimise expenses and keep pace with the dynamic needs of customers.

Prabhu Ramachandran

Facilio said it has reimagined the legacy CMMS/CaFM (Computerized Maintenance Management System/Computer-Aided Facility Management) software market beyond just a system of records of assets and maintenance schedules and created a unified solution that focuses on connecting systems, people and processes through an IoT based, low-code SaaS platform with workflow management capabilities.  

Facilio said its connected CMMS solution helps property teams to:

• Unify portfolio operations: This includes modules for helpdesk, facility maintenance and inspections, inventory and asset management, tenant and customer servicing, contractor management, compliance and audit tracking, workplace management, condition-based and predictive maintenance, energy and asset performance optimisation and more.

• Enhance customer experience with meaningful OT integrations: API-first approach that offers seamless integration with BMS, sensors, BIM and any third-party business software.

• Orchestrate and automate workflows: No code/low code workflow automation engine that allows intelligent routing of work across modules, status change, inspection, approvals and resolution workflows.

• Engage multiple stakeholders: Intuitive and contextual web, mobile and kiosk-based interfaces for multiple stakeholders across O&M teams as well as external parties, including contractors, customers, tenants and occupants.

“The industry has long been forced to adopt complex processes and operate around legacy tools and software limitations,” said Prabhu Ramachandran, Founder and CEO, Facilio. “Property teams are often limited rather than enabled by the software they use. Facilio reimagines a connected CMMS solution to solve this pain point – bringing the power of the latest technology trends in enterprise cloud applications to the property operations market. We’re thrilled to lead this transition as we continue to help enterprises replace multiple siloed tools with one comprehensive operations platform.”