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ABB launches AI and digital training centre in UAE

Company says the facility will support training and skills development of around 2,000 engineers and technicians

DUBAI, UAE, 27 November 2025: ABB announced the opening of a USD 2 million training and customer experience centre in Dubai to support the development of digital and engineering skills for industrial, power and utility applications across the Middle East. Making the announcement through a Press Release, ABB said the new facility will accelerate the adoption of digital solutions for energy systems in data centers, utilities and smart industrial, residential and commercial buildings. The company said the new center will help keep the UAE at the forefront of the energy transition in the region.

Customer Experience Center inauguration ceremony

Citing International Energy Agency (IEA) data, ABB said the electricity demand in the UAE is expected to rise by up to four percent annually through 2035, driven by urbanisation, industrial growth and electrification of transport and cooling. To meet this demand, ABB said industries will require advanced technologies that strengthen energy resilience, optimise capital investment and accelerate sustainability. As industries scale up to meet this rising demand, strategic asset management powered by AI-enabled technology will be critical to ensure reliability, reduced costs and the achievement of net zero goals, the company added.

Marco Tellarini, Senior Vice President, Europe, Middle East and Africa, ABB Electrification Service, said: “The electrification sector faces a dual challenge of an aging workforce and the urgent need for new digital skills. As experienced technicians retire, businesses must equip the next generation with expertise in data-driven asset management, remote monitoring and predictive maintenance. Our new UAE facility will help bridge the skills gap by combining practical training with exposure to cutting-edge digital and AI technologies. This will enable local engineers and operators to manage the power infrastructure and systems of the future.”

ABB said the new 2,500 square-meter Customer Experience Center is located in Al Quoz Industrial Area in Dubai, includes a state-of-the-art workshop, lecture theater and collaborative training spaces. ABB said the facility will support training and skills development of around 2,000 engineers and technicians a year from countries across the Middle East region. ABB added that it will focus on the latest medium- and low-voltage technologies, digital asset management, and AI and predictive maintenance solutions.

ABB said the centre will also enable energy resilience by sharing knowledge and developing skills to support upgrades and retrofits of older technologies in customer facilities. ABB said

upgrading to the latest digital asset management technologies can improve efficiency, reduce emissions and enhance reliability. The company said this will all help ABB’s customers, distributors and installation partners stay ahead of rapid technological change and ensure that local talent can operate and maintain increasingly digitalised electrical systems.