Product optimizes service performance and ensures rapid response to requests for spare parts, company claims
LUND, Sweden, 15 July 2020: Alfa Laval has introduced a hygienic fluid-handling service kit to optimise service performance and ensure rapid response to requests for spare parts.
According to the company, the kit is cost-effective and convenient, in that the ordering of one kit rather than many individual items involves less packaging and associated administration. The kit also reduces shelf space and stock complexity, the company claimed, adding that each kit has a single part number, eliminating the need to carry and administrate a large spare parts inventory.According to the company, the kit includes relevant wear parts, such as shaft seals and elastomers, and is packaged and shipped together for delivery with full instructions and links to practical service maintenance videos. This, the company said, eliminates the need to source single spare parts, assisting in fast and safe service execution.
“We have a global network of skilled service partners, who can assist in preventative maintenance or provide immediate service support in case of a breakdown,” Clement Larsen-Ledet, Global Service Sales Manager, Alfa Laval said. “So, with this support offering and our Service Kit concept, we can guarantee our customers optimal production uptime and safety by delivering a superior customer experience in service execution.”
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