‘Hello Business’ for Small and Medium businesses offers 24x7x365 access to Etisalat’s state-of-the-art SMB dedicated call centre, among other benefits

Etisalat has announced what it has billed as another regional first with the launch of its Hello Business programme, enabling small and medium businesses (SMBs) to set up in the UAE.

According to Etisalat, among many benefits, the programme includes…

• Value-for-money offerings for mobile and office products and services for new businesses in the UAE
• A personalised visit by a trained and authorised Etisalat representative to the customer’s premise within 24 hours
• An information kit to enable the businesses to set up their operations faster and more efficiently
• 24x7x365 access to Etisalat’s state-of-the-art SMB dedicated call centre – 800 5800
• A welcome call to ensure hassle-free subscription to Etisalat’s SMB services
• Special invitations to Etisalat’s exclusive networking events and training seminars
• Exposure to Etisalat’s key media partners to promote business
• Access to Etisalat’s dynamic Business Online Portal, free of charge, to help businesses manage, order, track and pay anytime anywhere

Speaking on the occasion of the launch of the programme, Etisalat’s Chief Business Officer, Salvador Anglada, said: “Industry reports estimate more than 100,000 new businesses to set up shop in the UAE over the next three years. Initiatives, such as the World Expo 2020 in Dubai, will further drive substantial development of the country’s SME segment. To meet the needs of the nation’s burgeoning SME sector, Etisalat is committed to equipping and empowering businesses with the necessary IT and telecom tools, solutions and knowhow. We, at Etisalat, believe that SMBs are a primary engine of growth for the UAE economy, and are committed to enable the Government’s vision of making the UAE the business hub of choice globally.”

SMBs are critical to delivering growth, driving innovation and creating employment. SMBs account for 92% of all firms in the UAE. They account for 86% of the workforce and contribute around 60% to the GDP generated in the UAE economy, according to the UAE Ministry of Finance.¹

For new businesses, particularly start-ups, an always-on communications network, 24×7 expert support and competitively priced services and solutions are critical to business performance and growth, the telecom provider said. Etisalat’s Hello Business programme is a set of comprehensive initiatives by Etisalat to ease the set-up and growth challenges of SMBs in the country, the telecom provider added.

John Lincoln, Senior Vice President – Small and Medium Businesses, Etisalat, added, “Any new business undergoes major challenges and issues related to financing, resource hiring, location selection and so on. Our new programme is one way of helping businesses focus on their core competencies, not having to worry about their telecommunications or business solution needs. Not only do our propositions offer the best value for money in the market but are also designed to meet the unique needs of the SMBs and start-ups. We believe that the combination of convenience, removing complexities and providing the best-in-value offerings is another way that we help businesses grow in the UAE. We are upbeat about welcoming new businesses to the UAE and would like to say “Hello” to anyone seeking an IT and telecoms partner-of-choice for meeting their business needs.”

For more information on the Hello Business programme, Etisalat’s SMB customers can call Etisalat’s dedicated SMB call centre at 800 5800, and queries can be sent via email on hellobusiness@etisalat.ae.