Project expected to enhance operations and customer satisfaction

District Cooling services provider Empower has announced beginning construction for a state-of-the-art Command and Control Centre (CCC) in Dubai to integrate all operations for the company.

With this centre, Empower said that it will have a bird’s-eye view of all activities in 57, plants including operations, spanning from the efficiency of its cooling towers to consumer consumption patterns.

The CCC will be constructed by Avanceon, a manufacturing technology solutions provider, Empower informed, and elaborated that the centre will function on top of virtualised IT environment and PLC systems. Technologies used for this system are Virtualization, GPRS, MPLS, Programmable Logic Controls (PLC) and SCADA, it added.

The technology will reportedly enable Empower to track operations across its one million Refrigeration Tonne (RT) District Cooling network.

The investment represents a global first, with more than one million parameter tags on a virtualised IT platform for the District Cooling industry, the company claimed.

“Empower’s Command and Control Centre will enable us to deliver secure, reliable services to our ever-expanding customer base,” said Ahmad Bin Shafar, Empower’s CEO. “With the advanced technologies and systems in place in our CCC, information on the demand, supply and consumption patterns in each and every building unit will be available at our fingertips. Our integrated plant room will ensure that we can not only track our services, but [also] spot and address performance issues immediately.”