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Customer satisfaction means sustainable business revenue, says Techem

Managing Director highlights services to address value chain of heat and hot-water supply in Germany
Dubai, UAE, 8 November 2018: To support the energy-efficiency goals set forth in Germany’s environmental roadmap, Bissan Abbas, Managing Director, Techem Energy Services Middle East, said the company has developed a product portfolio that contains several services to address the entire value chain of heat and hot-water supply in multi-dwelling buildings in Germany.  This begins with “optimising the heating system, followed by heat distribution and ending with supporting the end-user in saving energy, as well as costs, by modern technology and information tools,” he said. Abbas said, “Most of our services only need very little investment, compared to the energy savings they generate, which benefits all stakeholders.” The bottom-line, she said, is that market advantage comes from satisfying the end-users and real estate sector. She added, “Customer satisfaction means more recurring and sustainable business revenues.”   Hannah Jo Uy is Assistant Editor at Climate Control Middle East magazine. She may be contacted at hannah@cpi-industry.com