As Techem, our achievement in planning and implementing a customised, client-specific solution by presenting a one-stop shop tailored to serve one of the most iconic buildings in the world and one of the most recognised in the Dubai Marina skyline in record time is truly a success story.

The building – Cayan Tower – is an architectural marvel with a twist of a full 90 degrees. Designed by SOM – the same prolific architect group that designed Burj Khalifa, the tallest building in the world – Cayan Tower is prominent in its own right for being the tallest building in the world with a 90-degree twist.

Through robustly supporting Cayan Tower with our big capabilities as Team Techem, we are, indeed, aiming high – pardon the pun! We not only provide the general services of Reading, Billing, Maintenance and Cash Collection but also offer an SPOC (single point of contact) solution hub. With most of the year in Dubai characterised by high temperatures, our solutions are tailormade to take the ‘heat off’ building owners and managers by helping them to easily manage cooling for their tenants from A to Z.

Kingfield Owner Association Management Services, which availed of Techem Financial Service to fund the sub-metering installation and services, was able to eliminate the client’s need for immediate cash outlay!

So, how do we do it? We provide comprehensive services for Thermal Energy Metering, Installation, Billing and Services. Not only that, but we also distinguish ourselves by doing it fast and doing it right the first time around. In Cayan’s case, from Mobilisation to Execution took just six weeks.

To top it all, we have successfully gained the trust of the Cayan Tower management team – so much so that we have coagulated a Direct Access Account, where we withdraw Techem invoice payments instantly. This means less paperwork for the client and no more overdue payments.

The accolades have come pouring in. Here’s what Tim Crowe, Director of Owners Affairs, Kingfield Owner Association Management Services, said: “Techem were most understanding with our particular contractual requirements and executed the BTU metering system installation in good time without disruption to the Community. The transition process with the residents has been handled efficiently and diplomatically, overcoming some delicate accounting issues.”

All these benefits under one roof! Now, this is forward thinking! We are Techem Dubai! And we are justifiably proud!